Runway Connect

Return Policy and FAQ!

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Return Policy

At Runway Connect I ship orders from United States Postal Service. All orders will be shipped with in 3-5 business days of receiving payment. Weekends (Saturday & Sunday) ARE NOT included as business days. Shipment is $5.95 priority mail.

All items are FINAL sale.

NO EXCHANGES OR REFUNDS.

Please check the size/color you choose before purchasing! 


Frequently Asked Questions

Q: How to stop the music?

A: Scroll all the way to the bottom and press pause button or turn phone or computer on silent/mute.

Q: Do you restock items?

A: Only if item is in high demand meaning about 25-50+ people are interested or make a preorder.

Q: How can I track my package?

A: Email me at [email protected] with your order number